Returns Policy

Last Updated: 23/05/2026

At Pawlure, we want you to be satisfied with your purchase. If you wish to return an item, please review the following policy carefully.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

We reserve the right to refuse returns that do not meet these requirements.

The following items cannot be returned:

To request a return, please contact our customer support team at:

Email: contact@pawlureshop.com

Please include:

Once your request has been reviewed, we will provide detailed return instructions.

Unless the item was received damaged, defective, or incorrect, customers are responsible for the cost of returning the item.

We recommend using a tracked shipping service, as we cannot be held responsible for returns lost during transit.

Once we receive your returned item, it will be inspected to ensure it meets the return eligibility requirements outlined in this policy.

We will notify you once the inspection has been completed.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

To help us resolve the issue quickly, we may request:

Our team will review the case and provide an appropriate solution.

We only offer exchanges for items that arrive damaged, defective, or incorrect.

If you require an exchange, please contact us at contact@pawlureshop.com.

If you have any questions regarding this Returns Policy, please contact us:

Pawlure
Email: contact@pawlureshop.com